Terms & Conditions

Welcome to CraftVerde! These Terms and Conditions govern your use of our website and the purchase of our eco-friendly, handcrafted products. By accessing or using our website, you agree to be bound by these terms.

1. Acceptance of Terms

By placing an order through CraftVerde.com, you confirm that you are at least 18 years of age and have the legal capacity to enter into this binding agreement. If you do not agree with any part of these terms, please do not use our website or services.

2. Product Information

We strive to display our handmade products as accurately as possible. However, please note:

• Colors may vary slightly due to screen settings and the natural variations in handcrafted items
• Each product is uniquely handmade, so minor variations in size, color, and pattern are normal and add to the charm
• Product dimensions and weights are approximate
• We reserve the right to update product descriptions and pricing without prior notice

3. Pricing & Payment

Pricing

• All prices are listed in USD and are subject to change without notice
• Prices include applicable taxes unless otherwise stated
• We reserve the right to correct pricing errors on our website

Payment Methods

We accept the following payment methods:

• Credit and debit cards (Visa, MasterCard, American Express)
• PayPal
• Other secure payment gateways as displayed at checkout

4. Order Processing

Order Confirmation

Once you place an order, you will receive an email confirmation. This does not constitute acceptance of your order; it is simply confirmation that we have received it.

Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product availability
• Errors in pricing or product information
• Suspected fraudulent transactions
• Technical issues

Processing Time

Most orders are processed within 2-4 business days. Custom or made-to-order items may require additional time, which will be communicated at the time of purchase.

5. Shipping & Delivery

Please refer to our detailed Shipping & Delivery Policy for information about shipping methods, delivery times, and international shipping.

6. Returns & Exchanges

We want you to love your CraftVerde purchase! Please review our Returns & Exchanges Policy for complete details on our return process, eligibility, and timeframes.

7. Intellectual Property

All content on CraftVerde.com, including but not limited to:

• Text, images, graphics, logos
• Product designs and descriptions
• Website layout and structure
• Trademarks and branding

These are the property of CraftVerde or our content suppliers and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

8. User Accounts

Account Creation

You may create an account to access certain features. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your password secure and confidential
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent or harmful activities.

9. Privacy & Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy. By using our website, you consent to our data practices as described in our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law:

• CraftVerde shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid for the product in question
• We are not responsible for delays or failures due to circumstances beyond our control

11. Dispute Resolution

Any disputes arising from these terms or your use of our website shall be resolved through:

1. Good faith negotiation between you and CraftVerde
2. If unresolved, binding arbitration in accordance with applicable laws
3. Governing law shall be the laws of the jurisdiction where CraftVerde is registered

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

13. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.